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Job Title :
Supervisor, Maintenance Operations
Reference Number :
25058_062024
Status :
Permanent - Full time
Job Category :
Skilled Trades
City :
TORONTO
Province :
Ontario
Annual Salary / Hourly Rate :
88 483 - 97 797
Number of positions to be filled :
1
Application Deadline: :
2024-07-02
Description :
AT VIA Rail Canada, our Maintenance Department, responsible for maintaining and inspecting our trains, is poised for an exciting future. With a new fleet on the horizon, evolving workforce demographics, and multiple ongoing projects, our maintenance centers are undergoing significant transformations.

Reporting to the senior manager, the Supervisor of Maintenance and Mechanical Operations will oversee trades employees, general workers, and day-to-day operations of the Equipment Maintenance teams at the Toronto Maintenance Center, Union Station, London, Windsor, and Sarnia.

As a frontline leader, the supervisor will drive change and guide their team through dynamic improvements using a continuous improvement approach, while promoting a safe and supportive work environment.

Candidates for this role must excel in planning, stakeholder management, communication, and leadership, demonstrating a track record of effectively resolving workplace issues. The supervisor will play a crucial role in training and developing their team to align with the company's objectives. Emphasis will be placed on preventive maintenance and meeting internal clients' operational requirements, necessitating flexibility and agility to enhance team performance.

Responsibilities:

MANAGING EMPLOYEES
• Directs a team of unionized employees (trades & general workers);
• Exhibit a soft skills coaching approach by being present on the shop floor to support and mobilize the team;
• Coordinate employee tasks and oversee progress during daily maintenance activities in partnership with the Lead Hand;
• Supervise the onboarding process (or departmental transition) and ensure that employees thoroughly understand the work environment, practices, tools, and health and safety regulations;
• Participate in the investigation process in accordance with the collective agreement;
• Deliver timely information, share best practices, address operational concerns, and communicate company updates to foster transparency, clarify company direction and expectations, and create an engaging environment;
• Maintain a healthy work environment, foster a positive culture, promote employee engagement, and nurture constructive labor relations with the union and various partners.

PROMOTING HEALTH AND SAFETY:
• Consistently enforce health and safety regulations and promote a workplace focused on health and safety;
• Ensure that all employees have completed their mandatory safety training;
• Enhance safety compliance and achieve better safety outcomes through regular safety observations. Provide feedback, reward employees for safe performance, and address non-compliant behavior;
.• Effectively oversee and foster a work environment that prevents losses in various aspects such as occupational safety and health, overtime, absenteeism, productivity, corporate assets, material waste, and environmental compliance.

CONTINUOUS IMPROVEMENT:
• Track performance goals and suggest enhancements to existing methods and programs to boost productivity and operational efficiency;
• Maintain positive collaborative relationships among staff, contractors, and internal clients by promptly addressing issues as they arise;
• Oversee accurate and timely reporting of delays, identify root causes, and propose improvements.

OVERSEEING EFFICIENCY & QUALITY OF WORKMANSHIP:
• Direct maintenance operations and guide the team in implementing a proactive maintenance strategy focused on executing planned and scheduled work;
.• Responsible for managing the budget within his area, including expenditures on manpower, overtime, and materials;
• Guarantee train availability and reliability by optimizing team efficiency and maintaining high work quality;
• Ensure adherence to company policies and uphold Maintenance Centre quality standards in work execution.
Requirements :
• College diploma (DEC) or equivalent combination of technical studies and work experience (mechanical, electrical);
• Minimum of five (5) years of experience in managing multidisciplinary teams in a unionized environment;
• Familiar with Transport Canada Railway regulations (asset);
• Strong communication skills in English, both verbal and written (French is an asset);
• Open to travel as needed to support operations at Union Station, Windsor, London, and Sarnia;
• Proficiency in Microsoft Suite.

Skills:
Leadership: Must have the ability to guide and influence
Motivation: Capable of inspiring and encouraging others to achieve goals
Courage to act: Demonstrate courage and take initiatives to face difficult situations
Emotional intelligence: Excellent management of emotions
Work ethic: Must set an example in terms of commitment and determination
Organization and time management: Excellent planning ability to effectively manage time and maximize efficiency
Adaptability and agility: Must be able to quickly adapt to changes and demonstrate agility in managing varied situations

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!
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